Pro Support

Karafka offers community support via Github issues and a Slack channel.

Karafka Pro offers priority support via a dedicated per-organization private Slack channel and via email.

Version Support

Please check out the Versions Lifecycle and EOL for information about supported versions.

Priority Support

Thinking about introducing Kafka to your Ruby and Rails stack?

With Karafka, you can get priority support with a max response time of 2 working days. For support, email contact@karafka.io or send us a message using one of the dedicated private channels using our Slack.

Please email using the same domain as the original license email or explain your connection to the licensed company.

Onboarding

Pro customers may request a two-hour video chat session with Maciej Mensfeld to discuss their application(s), requirements, and how best to leverage the various Karafka features. Contact us at contact@karafka.io to set up your session.

Please email using the same domain as the original license email or explain your connection to the licensed company.