Help¶

Read below for tips. If you still need help, you can:

Ask your question in The Karafka official Slack channel
Open a GitHub issue. (Don't be afraid to open an issue, even if it's not a Karafka bug. An issue is just a conversation, not an accusation!)
Check our FAQ and the Pro FAQ

You should not email any Karafka committer privately.

Please respect our time and efforts by sticking to one of the options above.

Please consider buying the Pro subscription for additional priority Pro support and extra features.

OSS Support Policy¶

Karafka Official Support Policy can be found here.

Reporting problems¶

When you encounter issues with Karafka, there are several things you can do:

Feel free to open a Github issue
Feel free to ask on our Slack channel
Use our integration specs and example apps to create a reproduction code that you can then share with us.

Debugging¶

Karafka now has a dedicated and comprehensive debugging guide that covers troubleshooting message duplication, offset handling, crashes, and other consumer-related issues. To keep things focused, debugging content has been moved out of this document and can be found in the new Debugging document.

Help¶

OSS Support Policy¶

Reporting problems¶

Debugging¶

See Also¶